When I first started in this industry – this industry – design and construction, I sat behind a reception desk, answering calls, furiously filling out Pepto Bismal colored slips, that got carefully torn from the spiral bound note book, and deposited into the circular plastic caddy, for all those important enough to get messages in the first place. I received deliveries – lots and lots of deliveries, and sets of drawings and specifications that would make even the most ardent supporter of the gym, laugh at the facilities ability to prepare you for real life. Drawing sets were hundreds of pages, thousands of symbols, and stank of the acrid aroma of blueprints. The spec book, which completed the pairing – one element useless without the other, was the size of Gideon’s Bible – I do so love the underdog Rocky Racoon – this post bound book was daunting. “Who”, I wondered aloud to myself, “would ever want to read, or write this thing”?
I may not have wanted any part of it, but as I sit looking at my reupholstered chair, and coordinating pillows, I have to ask myself, “Could this experience have benefited from a sketch, with narrative instructions to the upholsterer”? I do wonder how it went so wrong. Maybe my instructions got lost in translation during the six months that preceded their arrival and the delivery of said pieces. We’ve all had it up to our eye-balls with news of supply chain challenges and delays, delays, delays, and I don’t even want to admit the ghastly cost of this imperfect endeavor, which if we are looking to place blame, could so easily fall on the germy shoulders of the pandemic.
Placing blame, will not change the reality that they replaced my perfectly round edged seat cushion, filled with fluffy down, with a modern foam filled substitute that is squared off at the corners, and hangs, ever so indelicately, over the chairs front edge. A pedestrian mistake. I had it happen once before with a mid-century modern sofa, I had reupholstered. I took all the cushions back, and demanded that they cover the old cushions. ” I never instructed them to be replaced”. I huffed. And what of the edge banding, that was supposed to be navy blue velvet piping? And the pillows – they aren’t even the correct fabric. While they all coordinate, they are a far cry from the vision I had for the bedroom design.
Now who’s wishing they were a spec writer. Next project, sketches, diagrams, arrows, sample boards, narratives, and a signed contract will accompany my deposit. Has this ever happened to you?